Corporate Social Responsibility
Corporate Responsibility
Our business operates in a sector which contributes to climate change through the provision of replacement vehicles. Through our partnership with AVIS, we operate a carbon neutral policy for vehicle replacement.
We also have an important role to play in our approach to the genuine needs of motor accident victims and the insurance sector who pay for the cost of the claims. We have voluntarily subscribed to the FSA’s principles of Treating Customers Fairly and through engaged participation of our staff have embedded this in our processes and training.
Our staff are trained to be competent in handling motor claims and receive specific training to assist in the requirements of disabled motorists. We assess competency through the year.
We also promote good and fair relations with our employees through a very active Staff Forum and invest in providing an excellent working environment. Ai is Investors in People accredited.
We also recognise our responsibility to the local community and the mutual benefit this can bring. We support local education through governorship of schools by senior management and work closely with several local charities.
